Coronavirus and Library Services FAQ

All Book Drops are Open

Some libraries are open but offering CURBSIDE SERVICE only. Other locations have CURBSIDE in addition to allowing the public inside for browsing and other services.

The information here was last updated 11/18/2020 with any hours open to the public listed in blue. Curbside details are below that. Please check a specific library web site for the most current information and hours.
 

Brown Deer Public Library.  
THE LIBRARY IS OFFERING CURBSIDE & ONLINE SERVICES ONLY AS OF 11/23/20
CURBSIDE HOURS ARE LISTED BELOW.
Monday-Friday: 11 am-7 pm
Saturday: 10 am-2 pm


Cudahy Family Library
Monday-Thursday: 10 am - 6:30 pm
Friday: 9 am - 5 pm
Saturday & Sunday: 12 pm - 4 pm
CURBSIDE IS AVAILABLE DURING ALL THE ABOVE OPEN HOURS

Franklin Public Library
Monday, Wednesday: 11 am-7 pm
Tuesday, Thursday, Friday: 10 am-5 pm
Saturday: 10 am-2 pm 
CURBSIDE IS AVAILABLE DURING THE BELOW HOURS. CALL (414) 425-8214, PRESS OPTION 1 TO SCHEDULE A PICKUP
Tuesday: 5:30-6:30 pm
Thursday: 10-11 am
Saturday: 1-2 pm

Greendale Public Library.
Monday-Thursday: 9 am - 8 pm
Friday: 9 am - 6 pm
Saturday: 9 am - 2 pm
Sunday: 1 pm - 4 pm
CURBSIDE PICKUP REQUIRES AN APPOINTMENT. CALL (414) 423-2136.  
CURBSIDE IS AVAILABLE DURING ALL OF THE ABOVE OPEN HOURS.

Greenfield Public Library
Monday-Thursday: 9 am - 7 pm
Friday: 9 am - 6 pm
Saturday: 9 am - 4 pm
CURBSIDE IS AVAILABLE DURING ALL OF THE ABOVE OPEN HOURS.


Hales Corners Library
.
Monday-Thursday: 10 am - 8:30 pm
Friday: 10 am-6 pm
Saturday: 10 am-5 pm
Sunday: 1-5 pm
THE LIBRARY IS NOT OFFERING CURBSIDE SERVICE AT THIS TIME.


Milwaukee Public Library
.

These MPL Branches currently offer contactless materials pickup:
BAY VIEW, CENTRAL DRIVE UP, EAST, TIPPECANOE and WASHINGTON PARK
Holds for Central are to be picked up at Central Drive Up only


CENTRAL DRIVE UP & CENTRAL
Curbside is available during all open hours.

Monday-Friday: 9 am-6 pm
Saturday: 8 am-5 pm  (CENTRAL'S HOURS ARE 9am-5pm)

BAY VIEW, EAST, TIPPECANOE and WASHINGTON PARK BRANCHES
Curbside is available during all open hours.

Monday: 1 pm-7 pm
Tuesday-Saturday: 10 am-4 pm

MPL - ATKINSON, BAY VIEW, CAPITOL CENTER STREET, EAST, GOOD HOPE, MARTIN LUTHER KING, MITCHELL ST., TIPPECANOE, VILLARD, WASHINGTON PARK,  ZABLOCKI 
These branches are open with limited services but no browsing at this time
Monday: 1-7pm, Tuesday-Saturday: 10am-4pm.

North Shore Library
Monday-Thursday: 12-6 pm
Friday: 10 am-5 pm
Saturday: 12-3 pm
CURBSIDE SERVICE HOURS ARE LISTED BELOW
Monday-Thursday: 10 am-6 pm
Friday: 10 am-5 pm

Saturday: 12-3 pm
Last request will be taken 15 minutes before close.

 

Oak Creek Public Library.
Monday-Friday: 10 am-6 pm
Saturday: 10 am - 2 pm

AS OF SATURDAY 11/28/20, THE LIBRARY WILL OFFER CURBSIDE & ONLINE SERVICE ONLY WITH NO IN-LIBRARY SERVICE. NO APPOINTMENT IS NEEDED FOR CURBSIDE PICKUP. THE LIBRARY HOURS CAN BE FOUND AT: http://www.oakcreeklibrary.org.

 

Shorewood Public Library.
Monday, Wednesday: 10 am-7 pm
Tuesday, Thursday: 9 am-7 pm
Saturday: 10 am-3 pm

THE LIBRARY WILL SWITCH TO CURBSIDE SERVICE ONLY STARTING 11/25/2020
Monday-Thursday: 9 am - 7 pm
Friday: 9 am - 6 pm
Saturday: 10 am - 3 pm

 

South Milwaukee Public Library.
Monday-Thursday: 9 am-6 pm
Friday: 9 am-5 pm
Saturday: 10 am-4 pm

CURBSIDE IS AVAILABLE DURING ALL OPEN HOURS. 

 

St. Francis Public Library.
Monday, Wednesday, Thursday, Friday: 10 am-3 pm
Tuesday: 2 pm-7 pm
Saturday: 10 am-2 pm

CURBSIDE PICKUP IS AVAILABLE DURING ALL OPEN HOURS. 

 

Wauwatosa Public Library.
Monday-Thursday: 10 am-6 pm
Friday: 10 am-5 pm
Saturday: 9 am-1 pm
CURBSIDE PICKUP IS AVAILABLE BY SCHEDULING A PICKUP TIME WITH THE LIBRARY.

 

West Allis Public Library
Monday, Wednesday, Friday: 10 am-5 pm
Tuesday & Thursday: 10 am-8 pm
Saturday: 10 am-2 pm
Sunday: 1-5 pm
CURBSIDE PICKUP HOURS ARE LISTED BELOW. HERE IS THE REQUEST FORM.

Monday, Wednesday, Friday: 11 am-5 pm
Tuesday, Thursday: 1-7:30 pm
Saturday: 11 am-1 pm
Sunday: 2-4 pm

Whitefish Bay Public Library
THE LIBRARY IS OFFERING CURBSIDE & ONLINE SERVICES ONLY AS OF 11/19/20
CURBSIDE HOURS ARE LISTED BELOW. USE THEIR FORM TO SCHEDULE A PICKUP.
Monday-Thursday: 9:30 am-7 pm
Friday-Saturday: 9:30 am-4 pm 
Sunday: 12-4 pm

FAQs

Q: Where can I find out which libraries offer photocopying, faxing and the like?

A: Please consult the Printing, Fax, Photocopying Services web page to learn which libraries are offering specific services. 

Q: I returned materials. Why are they still listed on my account as being checked out? 

A: All returned materials go into quarantine and are being backdated upon checkin to the actual return date.

If materials are still on your record after seven days of you returning them, contact the library.


Q: What resources can I use at home?

A: Click here to view electronic resources you can use anywhere.

 

Q: How can I get access to these resources if I don't have a card?

A: All Milwaukee County residents can sign up for an e-Card which provides access to resources like hoopla or OverDrive/Libby. For more information or to sign up click here.

Q: If I have lot of fines, can I still use resources like hoopla and OverDrive/Libby?

 

A: Yes. Member libraries are working to make more electronic resources available to you. This includes more OverDrive (Libby) e-books and e-audiobooks. 

In addition, there are currently relaxed restrictions for patrons to access both OverDrive and hoopla as long as your total fines are not more than $100.