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Milwaukee County Federated Library System

Serving the public libraries of Milwaukee County with resources and collaborations that enhance our communities.

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MCFLS Help Desk Portal

This form is for library staff ONLY. Library patrons are asked to direct their inquiries to their local library using this form here.  If you are a library staffer experiencing a system emergency, please call 414 296-1115.

Please call (414) 296-6241 at any time instead of using this form if major systems (Sierra, Internet, MyPC) are down. Thank you!

For BIB RECORD requests, please use the Bibliographic Enhancement Form linked to the right, thank you!

To request a MKE Mixer Box, please use the form linked to the right instead, thank you!

For individual Sierra related logins & permissions, please use this form instead, thank you!

If you would like a new item location code, please use this form instead, thank you!

If you would like a new loan rule set up, please use this form instead, thank you!

MPL staff - if your ticket is related to hardware (computers, iPads, laptops, printers, etc), please email MPL IT directly at mplhelpdesk@milwaukee.gov, thank you!

The item record number(s) or barcode(s) of titles patron didn't receive a notice for
Who MCFLS should contact to upload offline circulation files
Who MCFLS should email the transaction/error logs to after offline circ is processed
Drag & Drop Files, Choose Files to Upload You can upload up to 3 files.
Please upload attachments using files with extensions PDF, GIF, PNG, or JPG
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Additional Staff Forms

  • Bibliographic Enhancement Form
  • New Item Loc or Item Type Code
  • Request MKE Mixer Box
  • Sierra Logins & Permissions
  • Supply & Form Orders

Knowledgebase

  • Library Staff Support Site

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About MCFLS

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Contact

MCFLS Office
709 North Eighth Street
Milwaukee, WI 53233

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