Jennifer Schmidt

Please note that all public libraries in Milwaukee County will be closed Monday May 30, 2022 in observance of Memorial Day. The following libraries are closed Sundays between 5/29/22 and 9/4/22: All Milwaukee locations, Brown Deer (building only), Franklin, Greendale, Greenfield, Hales Corners, North Shore, Shorewood, Wauwatosa, West Allis and Whitefish Bay. [wptb id="8160" not found ]

Please note that all public libraries in Milwaukee County will be closed Sunday April 17, 2022. * The Brown Deer Drive Through window will be open Friday 9:00-4:45 and Saturday 10:00-1:45. [wptb id="7683" not found ]

Are you like us? Do you love public libraries  . . . especially the ones right here in Milwaukee County? Let us know. Please take a quick moment to write and tell us one thing about your experience.  How has the library helped you or your family? Do you have a favorite program or event? Use this form to share anything else about our libraries.  Thank you!

In December 2021, there were many reports of the CountyCat Mobile app not loading, or users encountering a white screen.  This spurred on a series of updates by the company.  There is now another update for iOS and Android available as of December 28, 2021. This is update 1.0.16 (release 142). The public is asked to update to this version. Library staff report seeing fixes for these issues with the last update. Patrons should not need to uninstall/reinstall the app but should try and stay logged in at all times. You can tell which version you are using by going to the Shortcut menu using the icon at the top, upper right of the screen. Then look at the lighter, gray font at the bottom of that area which lists the app version.  It’s also best to keep your smart device’s operating system up to date.  This will help you take advantage of the features of all apps not just CountyCat Mobile.

Update the CountyCat Mobile app for Android [Vimeo – 2:29] Update the CountyCat Mobile app for iPhone [Vimeo – 2:42]

The MCFLS office will work to make more improvements to the CountyCat Mobile app in 2022.

 

All public libraries in Milwaukee County again have Internet and library system software in house. Staff at the suburban libraries are working hard to get caught up with checkouts and checkins. Materials will be backdated as necessary. Please reach out the MCFLS Help Desk if you need assistance. The phone is 414-286-3520. Thank you again for your patience with this outage.

MCFLS is working with AT&T to resolve a persistent issue that has left our suburban member libraries without Internet access or library system software available in house. The public libraries of the following municipalities are impacted at present (8/16/21):  Brown Deer, Cudahy, Franklin, Greendale, Greenfield, Hales Corners, North Shore, Oak Creek, Shorewood, South Milwaukee, St. Francis, Wauwatosa, West Allis and Whitefish Bay. Please note that resources such as CountyCat, CountyCat Mobile app, OverDrive, Transparent Languages, Gale Courses, Hoopla, etc. are working and available from outside the libraries mentioned above and for all other member libraries. Access to these resources is available for any/all new online patron registrations or ‘e-cards.’ MCFLS will report out as soon as the Internet connection is back up.  We greatly apologize for this inconvenience.  

The Wauwatosa Public Library will be closed on Friday July 23 and Saturday July 24, 2021 for routine building maintenance. The library will reopen Monday July 26, 2021 at 9 a.m.